We deliver pet food, treats, toys and supplies to customers in our eligible areas on the same day. Delivery is FREE for eligible orders over $49*. Any eligible orders under $49* will incur a $5.95 delivery fee. All orders must be placed prior to 6:00 PM to be delivered same day.

Same Day Delivery is an expanding program, and we're adding new areas as often as possible. We currently serve the following areas.

Alabama:

Autumn Chase, Birmingham, Chelsea, Harvest, Helena, Homewood, Hoover, Huntsville, Irondale, Lake Purdy, Leeds, Madison, Meadowbrook, Mountain Brook, Pelham, Vestavia

Arkansas:

Bono, Brookland, Jonesboro, Little Rock, Maumelle, North Little Rock, Paragould

Florida:

Tallahassee

Georgia:

Alpharetta, Atlanta, Augusta, Brookhaven, Buford, Cumming, Dawsonville, Decatur, Duluth, Dunwoody, East Cobb, Evans, Fayetteville, Grovetown, Johns Creek, Kennesaw, Lawrenceville, Marietta, Norcross, North Augusta, Peach Tree Corners, Roswell, Sandy Springs, Tucker, Woodstock

Indiana:

Carmel, Fishers, Indianapolis, Noblesville, Westfield, Zionsville

Kentucky:

Lexington, Nicholasville

Louisiana:

Benton, Bossier City, Shreveport

Mississippi:

Abbeville, Batesville, Brandon, Byhalia, Byram, Canton, Coldwater, Flora, Florence, Flowood, Hernando, Holly Springs, Horn Lake, Jackson, Lake Cormorant, Lamar, Madison/Gluckstadt, Nesbit, Olive Branch, Oxford, Palahatchie, Pearl, Redbanks, Richland, Ridgeland, Senatobia, Southaven, Taylor, Thaxton, Tunica, University, Walls, Water Valley, Western Hills, Whitfield

North Carolina:

Carrboro, Cary, Chapel Hill, Charlotte, Cornelius, Davidson, Denver, Durham, Fort Mill, Huntersville, Mooresville, Pineville, Raleigh, Sherrills Ford, Terrell, Wake Forest

Ohio:

Amlin, Columbus, Dublin, Grove City, Hilliard, Plain City, Powell

Oklahoma:

Bethany, Edmond, Jenks, Oklahoma City, Sapulpa, Tulsa

South Carolina:

Charleston, Columbia, Fort Mill, Greenville, Lexington, Mauldin, Mount Pleasant, North Charleston, Simpsonville, Sullivans Island, West Columbia

Tennessee:

Arlington, Ashland City, Atoka, Bartlett, Brighton, Collierville, Cordova, Covington, Drummonds, Eads, Germantown, Lakeland, Memphis, Millington, Munford, Nashville, Oakland, Piperton, Rossville

Texas:

Allen, Austin, Bartonville, Bear Creek, Brushy Creek, Cedar Park, Cedar Valley, Colleyville, Conroe, Coppell, Dallas, Flower Mound, Fort Worth, Frisco, Fulshear, Garland, Houston, Jollyville, Katy, Keller, Lakeway, Little Elm, Mansfield, McKinney, Missouri City, Murphy, Plano, Pflugerville, Prosper, Richardson, Richmond, Round Rock, Southlake, Spring, Sugar Land, Wylie

Check Eligibility here

*Military bases and some other highly secure areas may be inaccessible via Same Day Delivery due to campus restrictions. These orders will be delivered via FedEx Ground or FedEx Express.

We deliver throughout the day, 7 days a week. Deliveries typically begin within 30 minutes of the store opening. If your order is placed before 6:00 pm, we guarantee you will receive your order the same day. It may take longer to deliver everything on exceptionally busy days.

Same Day Delivery is FREE for all eligible purchases of $49* or more. Eligible orders less than $49 will incur a $5.95 delivery fee.

For FREE same day delivery, there is a minimum eligible purchase of $75* $49*. Eligible orders less than $49* will incur a $5.95 delivery fee. Items ordered must qualify for same day delivery. Any items that are not eligible will be noted at the checkout screen so alternate items can be selected.

No, you do not have to be home or present at work. At checkout, there will be a field where you can leave delivery instructions for our drivers. If no instructions are left, our delivery drivers will knock on the door or ring the bell when they arrive with your delivery. If no one is home to receive the order, we will leave your order near the door.

You can order online! When ordering online, be sure to select “same day delivery” as your shipping method at checkout to see which of your items qualify for same day delivery. For delivery, make sure your order is placed before 6:00 PM to qualify. Orders placed after 6:00 PM will be delivered on the following day.

Orders cannot be placed by phone to a store directly. If you would like to call to place an order or need assistance with your online purchase, please contact our Customer Service Department by calling us at 888-816-8691 or email us at bark@hollywoodfeed.com.

Yes! Orders placed before 6:00pm, 7 Days a Week, will deliver on the same day.

Yes, we currently deliver frozen raw food through same day delivery only. It is best to open your package immediately upon arrival and to place the frozen raw items directly in the freezer.

Verify your eligibility for same day delivery at hollywoodfeed.com/today

Yes, there is a $5.95 surcharge for delivery of frozen items due to the packing material that we include with these deliveries. All frozen items are delivered with an ice pack and in a thermal bag to ensure product safety.

Customers must leave out a cooler bag for us to transfer the frozen items to or be home at the time of delivery to receive a refund for the frozen surcharge. Once we leave the freezer bag with a customer, we cannot take it back and issue a refund due to compliance with FDA guidelines.

The deadline for same-day delivery is 6:00 PM, 7 Days a Week. You can place an order whenever you like but we recommend placing the order before 6:00 pm to guarantee same day delivery.

Our Hollywood Feed Promise extends from our physical stores to our online shop. If for any reason you're not happy with your purchase, please email bark@hollywoodfeed.com, or you can call 888-816-8691, 7 Days a week.

On occasion we are out of stock on an item that has been ordered. There are a few ways that we handle this.

For foods, we will contact you by phone and/or email to determine if you would like a different food or if you would like to wait until we get the food back in stock. Often, we can substitute a different flavor or different sized bag. If necessary, we can deliver the in-stock portion of the order on time and deliver the back-ordered product once it becomes available.

For non-food items, such as toys, treats, health supplements, etc., we will attempt to make the best substitution based on our judgement. If we are unsure of an acceptable substitution, we will contact you by phone and/or email to discuss substitutions or delayed delivery.

If you do not want an item we substituted, please call us at 888-816-8691 or email us at bark@hollywoodfeed.com.

Yes, your purchase of a Frequent Feeder eligible dog/cat food item will accumulate towards your total number of purchases to qualify for the free dog/cat food item. Please be sure that you are logged into your Hollywood Feed account and select “same day delivery” at checkout. If you have any questions regarding the Frequent Feeder program or how to get enrolled, you can see our Frequent Feeder Page or email us at bark@hollywoodfeed.com or call us at 888-816-8691.

We are happy to answer any questions you have. Please call us at 888-816-8691 or email us at bark@hollywoodfeed.com.