/*Boostrap v3.3.7*/ @import url('https://maxcdn.bootstrapcdn.com/bootstrap/3.3.7/css/bootstrap.min.css'); /*Bootstrap Edits*/ a.btn { text-decoration: none; } .btn-primary { background-color:#a03021; } .btn-primary:hover { background-color:#fff; color:#a03021; } .btn-primary:active, btn:active { background-color:#a03021!important; color:#fff!important; } /* Begin HF CSS */ /*********************************** Font Declarations ***************************/ @font-face{ font-family: archerbold; src: url(https://cdn.shopify.com/s/files/1/0659/4529/files/Archer-Bold-Pro.otf?9152187142257839177); } @font-face{ font-family: archermedium; src: url(https://cdn.shopify.com/s/files/1/0659/4529/files/Archer-Medium-Pro.otf?9152187142257839177); } @media (max-width:768px){ span.hf-desktop { visibility:hidden; display:none; } } @media (min-width:769px){ span.hf-mobile { visibility:hidden; display:none; } } @media (max-width:768px){ .hf-desktop { visibility:hidden; display:none; } } @media (min-width:769px){ .hf-mobile { visibility:hidden; display:none; } } img { max-width:100%; } h1 { font-family: archerbold; margin: 15px 0 5px; color:#a03021; font-size:36px; } a, a:not([href]):not([tabindex]){ color: #a03021; } a:not([href]):not([tabindex]) { text-decoration: underline; } .master-wrapper-inner-content a { text-decoration: underline; } p, ul { font-family:archermedium; margin: 10px 0; font-size:18px; line-height:1.4em; color:#282828; } ul li { list-style-type:disc; } h1.fastshipping_hf { } p.subtitle_hf { color:#E09327; font-size:1.5em; } h2.subtitle_hf { color:#E09327; } hr.topborder_hf { height: 12px; border: 0; box-shadow: inset 0 12px 12px -12px rgba(0, 0, 0, 0.5); } hr.bottomborder_hf { height: 12px; border: 0; box-shadow: inset 0 12px 12px -12px rgba(0, 0, 0, 0.5); } table.table1_hf { width:100%; border-collapse: collapse; } table.table1_hf th,td { padding:20px; border-bottom:solid #a03021 1px; font-size:1.25em; } img.carriers_hf { max-width: 45%; padding: 0 5px; } article.overflow_hf { background-color:#ECECEC; padding: 10px; padding-bottom: 50px; overflow: auto; max-width:50%; max-height:350px; margin-left:auto; margin-right:auto; } @media (max-width:768px){ article.overflow_hf { max-width:90%; } } div.hf-categoryPageFooter { text-align:left; color:#282828; } div.hf-categoryPageFooter h1 { color:#282828; } div #promise { padding: 25px 0px; margin: 10px 0px; text-align: center; border-top: 3px double #d3d3d3; border-bottom: 3px double #d3d3d3; } h2.promise { font-size: 2.2em; color:#a03021; } h3.promise { font-size:2.2em; color: #282828; } /* END HF Promise */ h2.HFcarouselHeader { text-align:left; color:#a03021; } h2.HFcarouselHeader a { text-decoration:none; color:#a03021; } blockquote { font-size: 2em; font-style: italic; margin: 0.25em 0; padding: 0.25em 40px; line-height: 1.45; position: relative; color: #282828; } blockquote:before { display: block; content: "\201c"; font-size: 4em; position: absolute; left: -20px; top: -20px; color: #a03021; } blockquote cite { color: #999999; font-size: 14px; display: block; margin-top: 5px; } blockquote cite:before { content: "\2014 \2009"; } ._fs-_Global .row { margin-left:0; margin-right:0; } /* Accordion menu */ #accordion-hf{ list-style: none; margin:0; } #accordion-hf h2{ font-size: 12pt; margin: 0px; padding: 10px; background: #a03021; border-bottom: 1px solid #fff; color:white; } #accordion-hf li div.content-hf{ display: none; padding: 10px; background: #f9f9f9; border: 1px solid #ddd; } #accordion-hf li:hover div.content-hf{ display: inherit; } .wrapper-hf { position: relative; padding-bottom: 56.25%; /* 16:9 */ padding-top: 25px; height: 0; margin-bottom: 25px; } .wrapper-hf iframe { position: absolute; top: 0; left: 0; width: 100%; height: 100%; } div.container { max-width:100%; } .vertcent-hf { position:absolute; top:50%; transform:translateY(-50%); } div.checkoutFinePrint { text-align:center; } small { font-size: 11px; } a:hover { color:#a03021; } .header-content-banner { border-bottom:none!important; } /* iframe 16:9 responsive */ .iframe-container{ position: relative; width: 100%; padding-bottom: 56.25%; height: 0; } .iframe-container iframe{ position: absolute; top:0; left: 0; width: 100%; height: 100%; } .home-page-product-grid { margin:auto!important; } .mobile-img { display:none; visibility:hidden; } .no-padding { padding-left:0!important; padding-right:0!important; } @media only screen and (max-width: 940px) { .desktop-img { display:none; visibility:hidden; } .mobile-img { display:inline; visibility:visible; } } .visually-hidden { position: absolute; left: 10000px; } /* End HF CSS */ a { text-decoration:underline; } .menu-item-hf a {text-decoration: none;}

Frequently Asked Questions


Pawprint IconHow do I contact customer service?
Pawprint IconWhat are your customer service hours?
Pawprint IconHow do I cancel an order?
Pawprint IconDo you charge sales tax?
Pawprint IconDo you work with shelters and other pet-related organizations?
Pawprint IconWhat’s your Privacy Policy?


Pawprint IconHow do I create an account?
Pawprint IconWhat are the benefits of having an account?
Pawprint IconHow do I update my shipping addresses?
Pawprint IconHow do I update my payment methods?


Pawprint IconWhat is AutoShip?
Pawprint IconHow do I set up an AutoShip to receive a recurring delivery?
Pawprint IconIs there a membership fee?
Pawprint IconHow will I know when my AutoShip is on its way?
Pawprint IconHow can I change my shipping date or delay my AutoShip?
Pawprint IconHow can I add or remove items in my AutoShip?
Pawprint IconHow can I change my payment method?
Pawprint IconWhen will my credit card be charged?
Pawprint IconHow can I change my shipping address?
Pawprint IconHow can I cancel my AutoShip?

Same Day Delivery - FAQ

Pawprint IconWhat is "Same Day Delivery"?
Pawprint IconWhere do you deliver?
Pawprint IconWhen do you deliver?
Pawprint IconHow much does it cost?
Pawprint IconIs there a minimum purchase?
Pawprint IconDo I have to be at home or work?
Pawprint IconHow do I order?
Pawprint IconDo you deliver on the weekends?
Pawprint IconWhat if you don't carry a particular product?
Pawprint IconDo you deliver frozen raw food?
Pawprint IconIs there a fee to deliver frozen raw food?
Pawprint IconWhat is the deadline for Same Day Delivery?
Pawprint IconWho do I contact with problems?
Pawprint IconWhat happens if you are out of stock on a product I ordered?
Pawprint IconWill my order qualify towards my Frequent Feeder program?
Pawprint IconI have a question that is not answered here.


Pawprint IconHow much is shipping?
Pawprint IconHow long does it take to get my order?
Pawprint IconHow do I track my order?
Pawprint IconWho will be delivering my order?
Pawprint IconDo I need to be there to sign for it?
Pawprint IconDo you ship to P.O. boxes, APO/FPO addresses, or international addresses?
Pawprint IconWhat happens if my package gets lost?
Pawprint IconWhy is this item not available for shipping or delivery?


Pawprint IconHow do I place an order?
Pawprint IconWhat information do I need to check out?
Pawprint IconWhat forms of payment do you accept?


Pawprint IconWhat’s your return policy?